Ctrl V – Waterloo: Flagship

/Ctrl V – Waterloo: Flagship
Ctrl V – Waterloo: Flagship2018-11-07T02:31:57+00:00
Waterloo Extra Life Results
Free VR Day Website Slider
Creed Rise to Glory Slider
White Day: Courage Test Slider
Naked Sun Slider
Waterloo Extra Life Results
Free VR Day Website Slider
Creed Rise to Glory Slider
White Day: Courage Test Slider
Naked Sun Slider

Address:
170 Columbia Street West, Suite #5
Waterloo, Ontario
N2L 3L3, Canada

Click here for directions

All displayed prices do not include tax.

Only one (1) person can use a VR Station at a time.

VR Station
$24.99 per VR Station
per Hour
Each VR Station is equipped with the most advanced VR technology and our entire library of games!
Additional discounts apply at 4, 6, 8 and 10 Stations!
BOGO 50% Thursday
$18.74 per VR Station
per Hour
When you book pairs of VR Stations on a Thursday! Perfect for date night or because Thursday!
*Only available until December 21st.
Party Room Pack
$249.90 per Group per Hour
Bring up to 20 players to share 10 VR Stations. Ideal for birthdays!
Includes use of our party room for the 40 minutes following the VR session.
Private Event
$303.84 Per Group per Hour
Book all 16 of our VR Stations. Perfect for private events, team building and more!
Interested in having your event with catering or alcohol? Contact us!

Each package listed above available will include the following:

  • A one (1) hour session in your own designated VR station
  • Access to a five (5) piece VR system including an HTC Vive head-mounted display (to see your new reality), two wireless full-motion controllers (to interact with the virtual world) and two infrared base stations (to track your movement in this world)
  • Access to a diverse lineup of software titles which cover a range of genres, challenges, and multiplayer options
  • 10-minute equipment setup period (for configuration of the device to your specifications)
  • Explanation video outlining key features of VR system (required for all first-time visits only)
  • (Optional) access to a key-controlled locker for storage of any valuable items during your VR immersion experience.

*Disclaimer: Our experience is recommended for users who are eight (8) years of age and up and stand at least 40″ tall.  Anyone under the age of 13 must have a parent/guardian present at the arcade.

*Our entire Ctrl V facility and all VR stations are wheelchair accessible.

Full payment is required in advance of all VR sessions at Ctrl V.  Payment must be completed online.  All prices listed on this website are in Canadian (CAD).


Refunds

If you notify us:

  • At least 24 hours in advance of your booking, Ctrl V can move the booking to any date (subject to availability) or issue a full refund*
  • Less than 24 hours in advance of your booking, Ctrl V can move the booking up to 1 business day ahead and will not be able to issue a refund*
    *This policy does not apply to full facility bookings. Please contact the location for more information.

Group Refund Policy:

  • If your session is booked on a weekday, you must provide 72 hours notice for a full refund or to move to a different date.
  • If your session is booked on a weekend, you must provide 7 days notice for a full refund or to move to a different date.

Mobile Event Refund Policy:

  • If your event is booked on a weekday, you must provide 7 days notice for a full refund or to move to a different date.
  • If your event is booked on a weekend, you must provide 14 days notice for a full refund or to move to a different date.

FEATURED GAMES THIS MONTH

White Day: Courage Test2018-11-10T19:12:24+00:00
White Day: The Courage Test Header

MULTIPLAYER GAMES

PARENTS: At your request, all games rated 18+ can be turned off on your child’s station.  Please ask our staff for more information.

The blue number indicates the maximum number players that can play together.

Cloudlands: VR Minigolf2018-10-02T13:12:25+00:00
Cloudlands VR Minigolf Header
Downward Spiral: Horus Station2018-10-26T11:28:41+00:00
Downward Spiral: Horus Station Header

SINGLE PLAYER GAMES

Ghost Town Mine Ride & Shoot’n Gallery2018-11-03T02:02:36+00:00
Ghost Town Mine Ride & Shootin' Gallery Header
Playthings: VR Music Vacation2018-11-02T23:15:21+00:00
Playthings VR Header
Richie’s Plank Experience2018-11-03T01:57:23+00:00
Richie's Plank Experience Header
The Brookhaven Experiment2018-10-02T13:11:31+00:00
Brookhaven Experiment Header
White Day: Courage Test2018-11-10T19:12:24+00:00
White Day: The Courage Test Header

Google Reviews

Cate Racher
Cate Racher
03:41 11 Aug 18
Always a phenomenal experience coming here. I went after it initially opened a few years ago and the staff was super friendly - even shared my blog review of it after the fact! And when I went back a year later they remember me which was super cool and made me feel really good as a customer. Recently I went for the dodgeball stuff with one of my friends and it was so so fun. Staff was as friendly as always and made everyone feel special. I highly recommend Ctrl-V to anyone even with a small interest in gaming. It’ll absolutely blow your mind and ruin traditional gaming for you because this is so so so much better.
Medea Nyx Gray Nannarone
Medea Nyx Gray Nannarone
03:08 14 Aug 18
Omg this place is so amazing! Staff is incredible, and 1hr is so not enough! I would recommend two hrs honestly. It was so much fun, tons of games and you will sweat so ladies don't care about your makeup and hair, and gents maybe because of that not for a first date. We all left dying to keep playing and our group age ranged from 30s to mid 50s and had a blast.
Tom Herr
Tom Herr
12:43 13 Jul 18
Great fun for the whole family and staff is beyond amazing. You always feel welcome. The Equipment is state of the art and pricing very fair. The fact that this is a local start-up (and a successful one at that) should be enough reason for anybody in the KW area to support them, check out the games and have a lot of fun in the process.
Luc Richard
Luc Richard
23:16 25 Jul 18
This was our first time doing VR. We were a family of 7 (2 adults, 5 children between 8 and 15), some of us only spoke french but the employee were nice and understanding while others translated. We had reserved 4 stations to share but since there were unbooked stations they set us up with additional stations at no charge. I highly recommend this location and will definitely come back if I'm in the area. Thank you for a wonderful time.
Alice Woodbury
Alice Woodbury
18:17 22 Aug 18
Such a fantastic experience! We've never played in a virtual reality arcade before and the staff at CTRL-V really help you out a lot! So much fun! Will definitely be back!
See All Reviews

Facebook Reviews

Ctrl V
4.7
powered by Facebook
Stephen Usher
Stephen Usher
2018-11-17T18:11:52+0000
Overall great experience, well worth the money
Tim Jennings
Tim Jennings
2018-11-02T20:42:16+0000
We (my son) are regular users at the CtrlV in St Catharines, which is a great location and team but... I had a very difficult and unhelpful issue with the head office in Waterloo who seem much less worried about customers and much more worried about policy. Effectively unable to move a booking because of their charity weekend, which I was unaware of, despite the fact my receipt says I can and I did not see a pop up or web disclaimer they say said otherwise. Wasn’t even looking for a refund. Just to move my kids party. When I pushed the owner (Ryan) decided to be painful by posting happy faces whoever he made a difficult comment. When I called him on it he escalated.... As a guy who runs a large charity myself, I feel like this was the opposite of what the charity wants or what the franchise owners would want. My two bits on a bad example of customer service
Julie Anne-Marie
Julie Anne-Marie
2018-10-30T17:17:03+0000
great time had by all. staff were amazing to deal with during booking and day of!
Matthew Thomas
Matthew Thomas
2018-08-31T10:49:13+0000
Absolutely fantastic and fun for all ages!!
Lani Lehtonen
Lani Lehtonen
2018-08-18T01:35:45+0000
Played many times after easily getting hooked but my last experience ruined it. The cord on my headset wasn’t working so they moved us to another room. We lost all our progress, ammo and guns and had to restart the level. We also at least 5 minutes of play and all they did was give us an additional 10 minutes. Oh well. At least my addiction is over. Fun to try but did not appreciate the experience/service we received on Friday night. I get that things go wrong but it completely shortened/ruined our game and they could have done a little more to make us feel like valued customers. Trevor is awesome though.
Jennifer Carson
Jennifer Carson
2018-07-09T03:17:16+0000
OMG we had such an incredible time! The kids (17, 14 and 7) all loved it and can’t wait to go back. Great selection of fun, crazy games. A bit hard to find, it’s in the same complex as Cricklewood.
Linda Antoniuk
Linda Antoniuk
2018-06-30T19:52:22+0000
Not a gamer at all but still loved it!
Nazban Darukhanawalla
Nazban Darukhanawalla
2018-06-14T18:29:16+0000
Best VR arcade around. Knowledge, fun and helpful staff!
Shannon Lynne
Shannon Lynne
2018-06-02T01:10:31+0000
The staff were very knowledgeable and helpful. Not a gamer myself...but it was awsome! We'll definitely be back! Great hours, prices and facility.
Chris Carew
Chris Carew
2018-05-23T19:49:59+0000
Raymond Tran
Raymond Tran
2018-04-01T07:45:17+0000
Heather Armstrong Galt
Heather Armstrong Galt
2018-03-15T01:32:07+0000
Helpful staff, great games, fun for all ages from 5-50+!! We’ve taken big groups, bought out the facility, done a birthday party there, and gone with a small group and it’s always an awesome experience. I wish we could skip the intro video (we’ve now watched it enough times we can quote it) and there have been some issues with having to re-do the permission forms for kids, but otherwise it’s 100% amazing.
Nikki Diebolt
Nikki Diebolt
2018-02-27T00:49:50+0000
I took a bunch of 16 year olds for a birthday party - they absolutely loved it! In fact, it was so much fun, we’re thinking we might book it for my hubbies birthday in March!!
Andrea Huntley
Andrea Huntley
2018-02-21T17:28:25+0000
Melanie Budd
Melanie Budd
2018-02-18T22:43:06+0000
Terra Fielder
Terra Fielder
2018-02-11T16:40:56+0000
I took 10 kids there for a birthday party (ages 8-13, most of them their first time) - there were plenty of staff available to help get everyone set up and assist when needed. The games were great for all levels, including the adults and more interactive than I realized they would be. The party room was a decent size. All around the kids LOVED it and it was easy for me! Highly recommend Ctrl V!
Kingoina Carlos
Kingoina Carlos
2018-01-10T06:50:58+0000
Cathy MacLaggan Donahue
Cathy MacLaggan Donahue
2017-12-27T22:59:15+0000
First timers! Great fun for a family night out! Amazing night said both our teenage boys! Played together and separate during our hour. We will definitely be back!
Matthew A Smith
Matthew A Smith
2017-12-20T15:34:29+0000
We just had a birthday party @ CTRL V for my nine year old daughter and 11 of her friends. What an AMAZING party! The kids loved every second of the VR gaming and the party room was able to contain their pizza party madness. Highly recommended, the staff was super helpful!
Ryan Zeitz
Ryan Zeitz
2017-11-27T23:30:53+0000
We had a great time. The onsite staff was very friendly and extremely helpful with the large group we brought. We will be back for our daughters birthday!!

Still have questions?  We typically respond within 24 hours to any emails sent to: 

Need to move your booking to a different time or date? Click here.

Address:
170 Columbia Street West, Suite #5
Waterloo, Ontario
N2L 3L3, Canada

Click here for directions

All displayed prices do not include tax.

Only one (1) person can use a VR Station at a time.

VR Station
$24.99 per VR Station
per Hour
Each VR Station is equipped with the most advanced VR technology and our entire library of games!
Additional discounts apply at 4, 6, 8 and 10 Stations!
BOGO 50% Thursday
$18.74 per VR Station
per Hour
When you book pairs of VR Stations on a Thursday! Perfect for date night or because Thursday!
*Only available until December 21st.
Party Room Pack
$249.90 per Group per Hour
Bring up to 20 players to share 10 VR Stations. Ideal for birthdays!
Includes use of our party room for the 40 minutes following the VR session.
Private Event
$303.84 Per Group per Hour
Book all 16 of our VR Stations. Perfect for private events, team building and more!
Interested in having your event with catering or alcohol? Contact us!

Each package listed above available will include the following:

  • A one (1) hour session in your own designated VR station
  • Access to a five (5) piece VR system including an HTC Vive head-mounted display (to see your new reality), two wireless full-motion controllers (to interact with the virtual world) and two infrared base stations (to track your movement in this world)
  • Access to a diverse lineup of software titles which cover a range of genres, challenges, and multiplayer options
  • 10-minute equipment setup period (for configuration of the device to your specifications)
  • Explanation video outlining key features of VR system (required for all first-time visits only)
  • (Optional) access to a key-controlled locker for storage of any valuable items during your VR immersion experience.

*Disclaimer: Our experience is recommended for users who are eight (8) years of age and up and stand at least 40″ tall.  Anyone under the age of 13 must have a parent/guardian present at the arcade.

*Our entire Ctrl V facility and all VR stations are wheelchair accessible.

Full payment is required in advance of all VR sessions at Ctrl V.  Payment must be completed online.  All prices listed on this website are in Canadian (CAD).


Refunds

If you notify us:

  • At least 24 hours in advance of your booking, Ctrl V can move the booking to any date (subject to availability) or issue a full refund*
  • Less than 24 hours in advance of your booking, Ctrl V can move the booking up to 1 business day ahead and will not be able to issue a refund*
    *This policy does not apply to full facility bookings. Please contact the location for more information.

Group Refund Policy:

  • If your session is booked on a weekday, you must provide 72 hours notice for a full refund or to move to a different date.
  • If your session is booked on a weekend, you must provide 7 days notice for a full refund or to move to a different date.

Mobile Event Refund Policy:

  • If your event is booked on a weekday, you must provide 7 days notice for a full refund or to move to a different date.
  • If your event is booked on a weekend, you must provide 14 days notice for a full refund or to move to a different date.

FEATURED GAMES THIS MONTH

White Day: Courage Test2018-11-10T19:12:24+00:00
White Day: The Courage Test Header

MULTIPLAYER GAMES

PARENTS: At your request, all games rated 18+ can be turned off on your child’s station.  Please ask our staff for more information.

The blue number indicates the maximum number players that can play together.

Cloudlands: VR Minigolf2018-10-02T13:12:25+00:00
Cloudlands VR Minigolf Header
Downward Spiral: Horus Station2018-10-26T11:28:41+00:00
Downward Spiral: Horus Station Header

SINGLE PLAYER GAMES

Ghost Town Mine Ride & Shoot’n Gallery2018-11-03T02:02:36+00:00
Ghost Town Mine Ride & Shootin' Gallery Header
Playthings: VR Music Vacation2018-11-02T23:15:21+00:00
Playthings VR Header
Richie’s Plank Experience2018-11-03T01:57:23+00:00
Richie's Plank Experience Header
The Brookhaven Experiment2018-10-02T13:11:31+00:00
Brookhaven Experiment Header
White Day: Courage Test2018-11-10T19:12:24+00:00
White Day: The Courage Test Header

Google Reviews

Cate Racher
Cate Racher
03:41 11 Aug 18
Always a phenomenal experience coming here. I went after it initially opened a few years ago and the staff was super friendly - even shared my blog review of it after the fact! And when I went back a year later they remember me which was super cool and made me feel really good as a customer. Recently I went for the dodgeball stuff with one of my friends and it was so so fun. Staff was as friendly as always and made everyone feel special. I highly recommend Ctrl-V to anyone even with a small interest in gaming. It’ll absolutely blow your mind and ruin traditional gaming for you because this is so so so much better.
Medea Nyx Gray Nannarone
Medea Nyx Gray Nannarone
03:08 14 Aug 18
Omg this place is so amazing! Staff is incredible, and 1hr is so not enough! I would recommend two hrs honestly. It was so much fun, tons of games and you will sweat so ladies don't care about your makeup and hair, and gents maybe because of that not for a first date. We all left dying to keep playing and our group age ranged from 30s to mid 50s and had a blast.
Tom Herr
Tom Herr
12:43 13 Jul 18
Great fun for the whole family and staff is beyond amazing. You always feel welcome. The Equipment is state of the art and pricing very fair. The fact that this is a local start-up (and a successful one at that) should be enough reason for anybody in the KW area to support them, check out the games and have a lot of fun in the process.
Luc Richard
Luc Richard
23:16 25 Jul 18
This was our first time doing VR. We were a family of 7 (2 adults, 5 children between 8 and 15), some of us only spoke french but the employee were nice and understanding while others translated. We had reserved 4 stations to share but since there were unbooked stations they set us up with additional stations at no charge. I highly recommend this location and will definitely come back if I'm in the area. Thank you for a wonderful time.
Alice Woodbury
Alice Woodbury
18:17 22 Aug 18
Such a fantastic experience! We've never played in a virtual reality arcade before and the staff at CTRL-V really help you out a lot! So much fun! Will definitely be back!
See All Reviews

Facebook Reviews

Ctrl V
4.7
powered by Facebook
Stephen Usher
Stephen Usher
2018-11-17T18:11:52+0000
Overall great experience, well worth the money
Tim Jennings
Tim Jennings
2018-11-02T20:42:16+0000
We (my son) are regular users at the CtrlV in St Catharines, which is a great location and team but... I had a very difficult and unhelpful issue with the head office in Waterloo who seem much less worried about customers and much more worried about policy. Effectively unable to move a booking because of their charity weekend, which I was unaware of, despite the fact my receipt says I can and I did not see a pop up or web disclaimer they say said otherwise. Wasn’t even looking for a refund. Just to move my kids party. When I pushed the owner (Ryan) decided to be painful by posting happy faces whoever he made a difficult comment. When I called him on it he escalated.... As a guy who runs a large charity myself, I feel like this was the opposite of what the charity wants or what the franchise owners would want. My two bits on a bad example of customer service
Julie Anne-Marie
Julie Anne-Marie
2018-10-30T17:17:03+0000
great time had by all. staff were amazing to deal with during booking and day of!
Matthew Thomas
Matthew Thomas
2018-08-31T10:49:13+0000
Absolutely fantastic and fun for all ages!!
Lani Lehtonen
Lani Lehtonen
2018-08-18T01:35:45+0000
Played many times after easily getting hooked but my last experience ruined it. The cord on my headset wasn’t working so they moved us to another room. We lost all our progress, ammo and guns and had to restart the level. We also at least 5 minutes of play and all they did was give us an additional 10 minutes. Oh well. At least my addiction is over. Fun to try but did not appreciate the experience/service we received on Friday night. I get that things go wrong but it completely shortened/ruined our game and they could have done a little more to make us feel like valued customers. Trevor is awesome though.
Jennifer Carson
Jennifer Carson
2018-07-09T03:17:16+0000
OMG we had such an incredible time! The kids (17, 14 and 7) all loved it and can’t wait to go back. Great selection of fun, crazy games. A bit hard to find, it’s in the same complex as Cricklewood.
Linda Antoniuk
Linda Antoniuk
2018-06-30T19:52:22+0000
Not a gamer at all but still loved it!
Nazban Darukhanawalla
Nazban Darukhanawalla
2018-06-14T18:29:16+0000
Best VR arcade around. Knowledge, fun and helpful staff!
Shannon Lynne
Shannon Lynne
2018-06-02T01:10:31+0000
The staff were very knowledgeable and helpful. Not a gamer myself...but it was awsome! We'll definitely be back! Great hours, prices and facility.
Chris Carew
Chris Carew
2018-05-23T19:49:59+0000
Raymond Tran
Raymond Tran
2018-04-01T07:45:17+0000
Heather Armstrong Galt
Heather Armstrong Galt
2018-03-15T01:32:07+0000
Helpful staff, great games, fun for all ages from 5-50+!! We’ve taken big groups, bought out the facility, done a birthday party there, and gone with a small group and it’s always an awesome experience. I wish we could skip the intro video (we’ve now watched it enough times we can quote it) and there have been some issues with having to re-do the permission forms for kids, but otherwise it’s 100% amazing.
Nikki Diebolt
Nikki Diebolt
2018-02-27T00:49:50+0000
I took a bunch of 16 year olds for a birthday party - they absolutely loved it! In fact, it was so much fun, we’re thinking we might book it for my hubbies birthday in March!!
Andrea Huntley
Andrea Huntley
2018-02-21T17:28:25+0000
Melanie Budd
Melanie Budd
2018-02-18T22:43:06+0000
Terra Fielder
Terra Fielder
2018-02-11T16:40:56+0000
I took 10 kids there for a birthday party (ages 8-13, most of them their first time) - there were plenty of staff available to help get everyone set up and assist when needed. The games were great for all levels, including the adults and more interactive than I realized they would be. The party room was a decent size. All around the kids LOVED it and it was easy for me! Highly recommend Ctrl V!
Kingoina Carlos
Kingoina Carlos
2018-01-10T06:50:58+0000
Cathy MacLaggan Donahue
Cathy MacLaggan Donahue
2017-12-27T22:59:15+0000
First timers! Great fun for a family night out! Amazing night said both our teenage boys! Played together and separate during our hour. We will definitely be back!
Matthew A Smith
Matthew A Smith
2017-12-20T15:34:29+0000
We just had a birthday party @ CTRL V for my nine year old daughter and 11 of her friends. What an AMAZING party! The kids loved every second of the VR gaming and the party room was able to contain their pizza party madness. Highly recommended, the staff was super helpful!
Ryan Zeitz
Ryan Zeitz
2017-11-27T23:30:53+0000
We had a great time. The onsite staff was very friendly and extremely helpful with the large group we brought. We will be back for our daughters birthday!!

Still have questions?  We typically respond within 24 hours to any emails sent to: 

Need to move your booking to a different time or date? Click here.

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